Frequently asked questions

Choose a match, open the package you want and fill in the request form with the number of people. A request is always linked to a specific match and is not yet an order: you are not committed to anything.

After your request we check availability and send a proposal with price and conditions. The booking is final once we have confirmed your acceptance in writing.

Yes, all prices are per person in euros unless stated otherwise. The euro price on the website is what you pay; even for packages bought in British pounds there is no exchange-rate difference afterwards.

Descriptions of sections, rows and facilities come from the club or supplier. With "or similar", an equivalent seat or facility may be provided.

You pay as stated in the confirmation or on the invoice. Unless agreed otherwise, you pay the full amount in advance.

Tickets are delivered as e-tickets, via an app or on paper. Many clubs release them only shortly before the match. If you have received nothing 24 to 48 hours before the match, please contact us.

A booking is final; tickets for a fixed date carry no statutory cooling-off period. Cancellation is only possible if the supplier allows it. If the match is definitively cancelled, you get your money back.

Dates and kick-off times may be changed by competitions or broadcasters. If the match is postponed, your package in principle remains valid for the new date.

It depends on the club and package; see the details. In home sections and home hospitality you may not wear clothing or colours of the visiting club, otherwise access may be refused.

We supply the (VIP) tickets. From 4 people we can also arrange a complete trip with flight and hotel together with a travel agency partner. Mention it in your request.

We use your data to handle your request and share only what is necessary with the supplier of the chosen package. Read more in our privacy policy.